diff --git a/src/agent.py b/src/agent.py
index 4e26be2..eff5e2c 100644
--- a/src/agent.py
+++ b/src/agent.py
@@ -117,12 +117,13 @@ The user ({sender}) has sent a message.
 Their routing ID (target_jid) is: {target_jid}.
 
 ROUTING INSTRUCTIONS:
-- If target_jid is 'EMAIL', it means the user sent this request via Email. You MUST use the `send_email` tool to reply to them (set `to_email` to {sender}, and choose a relevant `subject`).
-- Otherwise, the user sent this request via WhatsApp. You MUST use the `send_whatsapp` tool to reply and pass {target_jid} as the target_jid!
+- If target_jid is 'EMAIL', you MUST use the `send_email` tool to reply (set `to_email` to {sender}).
+- Otherwise, you MUST ALWAYS use the `send_whatsapp` tool to reply to the user and pass {target_jid} as the target_jid! Do NOT just return text without calling the tool!
+- If the user asks about the "status" of the utility scraper, they mean you should run it! Immediately call `trigger_utility_scraper` and then send them the result via `send_whatsapp`.
 
 TOOLS AVAILABLE:
 - Scrape utility data: call the `trigger_utility_scraper` tool.
-- Reminders: use the `set_reminder` tool (pass {target_jid} as target_jid unless it's EMAIL, then fallback to WhatsApp or don't set reminders for email).
+- Reminders: use the `set_reminder` tool (pass {target_jid} as target_jid).
 - Check Kubernetes pods: use the `get_k8s_pods` tool.
 - Restart a pod or deployment: use the `delete_k8s_pod` tool.
 """